Cancellation Policy Services

Explore our comprehensive cancellation policy to ensure smooth transactions and customer satisfaction.

Effective Date: 10-Oct-2024

At GoCombi, we strive to provide you with reliable and hassle-free transportation services. To ensure smooth operations and fair compensation for our drivers, we have implemented the following cancellation policy:

Booking Requirements

• A non-refundable deposit of 50% is required at the time of booking. This deposit will be deducted from your total fare.

Cancellation Timeline

• Cancellations made 48 hours or more before the scheduled service: The deposit will be forfeited, but no additional fees will apply.

• Cancellations made within 24 to 48 hours of the scheduled service: A cancellation fee of 25% of the deposit will apply.

• Cancellations made less than 24 hours before the scheduled service: A cancellation fee of 50% of the deposit will apply.

Refund Process

• If you are eligible for a refund, it will be processed within 3 business days and returned to the original payment method used for booking.

Contact Us

If you have any questions or concerns regarding our cancellation policy, please feel free to reach out to us at Whatsapp.

Thank you for your understanding and support!